Right but still hurtful
Feedback to coworkers often hurts not because the point is wrong, but because the wording sounds like a personal attack.
FORMULA
Situation, impact, suggestion
Easy-to-hear feedback has three parts: the specific thing that happened, its impact, and a suggestion for next time.
ASK AI
Let AI soften it
Write a blunt draft, remove names, then ask a chatbot to make it polite while keeping the full point.
REREAD
Your own voice
AI often sounds too formal. Read it aloud, fix it into your own voice, and give feedback privately, not in front of the group.
This article is based on the video Feedback without hurt feelings from the Mark học AI channel. Watch the video (in Vietnamese) to see the animations.