Handing everything to AI
AI seems so good that Mark plans to hand every job in the shop to it. Bit quickly stops him.
NUMBERS
Prices, discounts, stock
The first job not to hand over: deciding prices, discounts or stock levels. If AI gets one number wrong, the shop loses real money.
CLAIMS
Promises about what a product does
The second: claims about what a product does, especially cosmetics, food or health products. Overstating them breaks advertising rules.
CUSTOMERS
Customer data
The third: putting customers' phone numbers and addresses into a personal AI account. That's other people's data, as in the data part of video 121.
PEOPLE
Caring for loyal customers
The last: looking after regular customers and handling difficult complaints. Customers remember a sincere thank-you longer than any polished words.
This article is based on the video Jobs not to hand to AI when you sell from the Mark học AI channel. Watch the video (in Vietnamese) to see the animations.