Three guests, three languages
Korean and Japanese guests stand at the desk together, and a receptionist who only speaks English can still help them with AI.
VOICE
Translate at the desk
Turn on the voice mode of a chatbot, an AI chat assistant; guests speak their own language and AI translates instantly.
PHRASE CARDS
Common phrases ready
Ask AI for greetings, breakfast hours and wifi instructions in several languages, printed as cards at the desk.
CAREFUL
Documents and payments
Don't photograph guests' passports into AI. For room rates and fees, double-check the guest understood correctly.
This article is based on the video Multilingual hotel reception from the Mark học AI channel. Watch the video (in Vietnamese) to see the animations.