Customers don't understand
Customers often suspect mechanics of inventing problems, just because they hear part names without understanding what's broken.
EXPLAIN
Plain words for customers
Type the bike's condition into a chatbot, an AI chat assistant, and ask it to explain in plain words for the customer.
QUOTE
Itemize every cost
Ask AI to split the quote clearly: parts, labor, what must be done now and what can wait.
CAREFUL
The mechanic decides, AI writes
AI only helps write it clearly. The diagnosis and price are still decided by the mechanic checking the bike.
This article is based on the video Motorbike repair shop from the Mark học AI channel. Watch the video (in Vietnamese) to see the animations.