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The Milgram Experiment

15V 450V stop?

Obedience to Authority · Stanley Milgram, Yale University

WhoStanley Milgram · Yale University
When1961–1962 · published 1963, book 1974
Sizeoriginal study 40 people (Milgram, 1963) · whole programme about 780 people, 23 conditions (Haslam et al., 2014)
Verdictreal phenomenon, the 65% figure overread · robustness 6 / 10
Reread in 1 minute

Essence

Fake shocks, real pressureParticipants were told to "teach" someone with electric shocks. The shocks were fake; the learner was an actor.
65% went to 450V26 of 40 people reached the last switch, although 14 Yale students predicted 1.2% on average (Milgram, 1963).
The situation changes everythingFrom 10% (two peers refuse) to 92.5% (only an assistant role). Average across 21 conditions: 43.6% (Haslam et al., 2014).
Heavily re-examinedThe archive tapes show the script was broken and many suspected the shocks were fake (Perry, 2013).
Direct orders get refused"You have no other choice" kept nobody going (Burger et al., 2011).
Part 1

The question

How far will an ordinary person go in harming someone, just because a man in a lab coat says "please continue"? Today's answer: further than we think, but it depends heavily on the situation, and it may not be "obedience" at all.

1961–1963The experimentMilgram at Yale measures how far people will follow orders.
→
1964–1974Controversy and variationsEthical criticism; Milgram runs many more variations and writes the book.
→
2009–2020Re-examinationPartial replications, the archive opened, and a new reading.
Part 2

How the experiment worked

Participants were told it was a study of "the effect of punishment on memory". In fact, what was being measured was them.

Three roles. The experimenter in a grey lab coat stands next to the participant. The participant, called the teacher, sits at a board of 30 switches from 15 to 450 volts. The learner is an actor in the next room and receives no shocks. For each wrong answer the teacher must press a switch one 15-volt step higher. experimenter "teacher" grey lab coat · gives orders the real participant 30 switches · 15V → 450V each wrong answer: +15V labels: "Slight" … "Danger" … "XXX" "learner" actor, next room no real shocks
Every step is only 15 volts higher than the last. The learner protested from a pre-recorded tape; from 300V on he stopped answering. If the teacher hesitated, the experimenter used four prods in turn (Milgram, 1963).
Episode 1

The experiment and the shock

30 switches4 prods1.2% vs 65%
Episode 2

When people dare to stop

small stepsboss absentan allysaying "no"
Episode 3

Checking again

archive43.6%redo to 150Vethics
Part 3

Key concepts

The 15-volt staircase

incremental stepsMilgram 1963 · Burger 2009
A staircase of 30 small steps from 15 to 450 volts. At 150 volts the learner first demands to be let out. At 300 volts the learner pounds on the wall and stops answering. After 315 volts: silence. Each step is only slightly higher than the last, so it is hard to find a reason to stop at this step rather than the previous one. 15V450V 150V · learner asks to be let out Burger (2009) only went this far 300V · pounds wall, no answer 5 people stopped here; nobody stopped earlier every step is "just 15V more" why stop here and not one step earlier?
Nobody is asked to do something terrible at the start. Each small step makes the next look normal. Burger (2009) argues this is a major reason people find it hard to stop.

The four prods

the four prodsMilgram 1963 · Burger, Girgis and Manning 2011

1 · "Please continue"

A polite invitation, used when the teacher hesitated.

2 · "The experiment requires that you continue"

An appeal to the shared goal: science, research.

3 · "It is absolutely essential that you continue"

Stronger, still resting on the experiment's purpose.

4 · "You have no other choice, you must go on"

The only bare command. In the replication, nobody who heard it carried on.

Wording from the 1963 paper. The surprising finding (Burger, Girgis and Manning, 2011): the more direct the order, the more likely people were to stop. What kept them going was the reason "for the experiment".

The 65% figure is one condition

23 conditions · 780 peopleMilgram 1974 · Haslam, Loughnan and Perry 2014
Share of people who went to 450 volts in some variations, 40 people per condition. Assistant role only, someone else pressed: 92.5%. Original: 65%. Rented office in Bridgeport instead of Yale: 47.5%. Same room as the learner: 40%. Had to place the learner's hand on the plate: 30%. Experimenter left and gave orders by phone: 22.5%. Two fake peers refused: 10%. Average of 21 conditions: 43.6%. 050%100% assistant only, another presses original rented office, not Yale same room as learner must touch the learner order-giver absent, phones two peers refuse 92.5% 65% 47.5% 40% 30% 22.5% 10% average 43.6%
Same people, different situation, different result. Per-condition data (40 people each) from Milgram's records, re-compiled in Haslam, Loughnan and Perry (2014).

"Agentic state" or "engaged followership"?

agentic state · engaged followershipMilgram 1974 · Reicher, Haslam and Smith 2012
Two explanations. Milgram: people shift into an agentic state, see themselves as instruments and hand responsibility to the person giving orders. Haslam and Reicher: people are engaged followers, they continue because they identify with the experimenter and the scientific goal, and stop when they identify more with the learner. MILGRAM · "agentic" "I'm just an instrument" responsibility lies with the boss acts because told to HASLAM, REICHER · "engaged" "this is right for science" follows whoever they side with acts because they believe the goal or At work: people often do wrong because they believe they are doing right.
The new reading does not excuse anyone. It says participants were not machines. They weighed things up and leaned towards whoever they felt on the same side as. 32 psychologists and 96 students rated each variation: the more a variation made people side with the experimenter, the higher the obedience (Reicher, Haslam and Smith, 2012).

Did they believe the shocks were real?

credibility · archivePerry 2013 · Perry et al. 2020

The script was broken

The tapes show the experimenter sometimes pushed beyond the four prods and improvised. According to Perry, one woman was prodded 26 times.

Believers stopped more

A reanalysis of 656 post-experiment questionnaires: people who believed the learner was really in pain were about 2.5 times more likely to stop.

Debriefing fell short

According to Perry, many were at first told only that the shocks were "milder than labelled", not right away that they were fake.

If many went to the end because they guessed nobody was being hurt, then 65% measures something other than "willingness to harm".

Part 4

Evidence: how far to trust it

10 things often said about the experiment, checked against current research. Click each row for the reasoning.

SOLIDMany ordinary people go much further than anyone predicts

14 Yale students predicted on average that 1.2% would reach 450V; in fact 26 of 40 did (Milgram, 1963). Partial replications also find most people continue past 150V: 70% in the US (Burger, 2009), 90% reaching the top button in Poland (Doliński et al., 2017).

SOLIDCompliance varies hugely with the situation

Within Milgram's own data, the share reaching 450V ranges from 2.5% to 92.5% depending on the condition (Haslam, Loughnan and Perry, 2014). An absent order-giver, a nearby victim and refusing peers all lower it.

SOLIDMen and women comply at similar levels

The condition with 40 women also gave 65% (Milgram, 1974, compiled in Haslam et al., 2014). Burger (2009) found no significant difference between men and women.

CAUTION"Two thirds of people will obey to the end"

65% is one condition. The average across 21 conditions is 43.6% of 740 people (Haslam, Loughnan and Perry, 2014). In 12 of the 21 conditions, most participants stopped before 450V.

CAUTIONParticipants believed the shocks were real

A sizeable share had doubts. A reanalysis of 656 of Milgram's questionnaires found that those who believed were about 2.5 times more likely to stop (Perry, Brannigan, Wanner and Stam, 2020). So the "obedience" rate may be inflated.

CAUTIONPeople did it because they were "just following orders"

The bare command ("no other choice") actually made people stop (Burger, Girgis and Manning, 2011). Haslam and Reicher's reading: people continue when they identify with the experimenter's goal. A well-grounded explanation, not yet the final word.

CAUTIONPeople today obey as much as in the 1960s

Burger (2009): 70% continued past 150V, against 82.5% in Milgram's comparable condition, a difference that was not statistically significant. But every replication stops at 150V for ethical reasons, so we cannot know how far people would go.

CAUTIONParticipants suffered no lasting harm

Milgram (1964) reported that 84% said they were glad to have taken part. But the questionnaire was sent months later, and Perry (2013) shows many were not properly debriefed straight after their session.

CRITICISEDThe experiment followed one standard script

The tapes in the Yale archive show the experimenter sometimes strayed from the four prods, repeating and adding to them (Perry, 2013). The conditions are therefore not fully comparable.

CRITICISEDThe experiment fully explains collective atrocities

Milgram himself drew the link to Nazi-era crimes. Haslam and Reicher (2012) argue that real perpetrators were usually active and believed in what they did, rather than passively "following orders". A one-hour lab session cannot explain all of history.

Part 5

Verdict

Finding "further than predicted"
4/5
Design and transparency
2/5
Claim "65% will obey"
1.5/5
Value of the lesson
4.5/5
Strengths
  • More than 20 variations, showing which situations make people stop
  • Partial replications point the same way
  • An open archive, which is what made re-checking possible
Weaknesses
  • The script was not kept
  • Many suspected the shocks were fake
  • Severe stress for participants; cannot be repeated in full

The phenomenon is real and unsettling: ordinary people can go a long way one small step at a time. But 65% is not "human nature", and "blind obedience" may not be the right explanation.

More: research ethics after Milgram

The 1963 paper itself describes many participants under obvious strain: trembling, sweating, nervous laughter. In 1964 Diana Baumrind wrote in American Psychologist that inflicting such stress was unacceptable, and that the deception could leave participants distrustful.

Milgram replied the same year, citing his questionnaire: 84% said they were glad to have taken part. Gina Perry (2013) later listened to the tapes and interviewed former participants, showing the debriefing was less complete than Milgram described.

These debates fed into modern rules: ethics board approval in advance, the right to withdraw at any time, full debriefing right after the session. That is why Burger (2009) had to stop at 150V, screen out vulnerable people, and remind participants several times that they could withdraw.

Part 6

Lesson to apply: saying "no" to a wrong request from above

The experiment does not only show that people comply easily. It also shows which situations help people stop. Use those situations.

Five steps to saying no. One: draw the line at the first step. Two: create distance, ask for time. Three: ask about the goal and propose another way. Four: name the people who bear the consequences. Five: find an ally and put it in writing. 1 · the lineat step 15Vdon't wait for 300V 2 · distance"give me 30 min"reply when calm 3 · the goalyes to the goalno to this method 4 · who paysname the customercolleagues affected 5 · an allyone person with youput it in email In Milgram's data, an absent order-giver, a nearby victim and refusing peers all lowered compliance.
A script (translated to the workplace): "I understand the goal is [X]. This approach risks [Y] for [the customer / the team]. I suggest [Z]. If you still want it done the original way, could you confirm by email?"
Write your "won't do" list in advanceAltering figures, signing for someone, hiding a mistake from a client. Decide before anyone is pushing.
Ask for time, leave the roomPressure is strongest when the person giving orders is right beside you.
One ally makes a differenceWhen two others refused, only 10% went to the end.
If you are the bossThank the person who stops you. Your instruction may be someone's "15-volt step".
Most wrongdoing at work does not start with one big order, but with a small step that is "just a bit more".Mark's paraphrase of the 15-volt staircase lesson, not a direct quote from Milgram.
Part 7

Read next

Stanley Milgram, Obedience to Authority (1974)The experimenter's own account of the variations and how he explained them.
Gina Perry, Behind the Shock Machine (2013)A journalist and psychologist listens to the original tapes and meets former participants.
Haslam and Reicher, "Contesting the 'nature' of conformity" (2012)A short, free paper in PLoS Biology introducing the "engaged followership" reading.
Amy Edmondson, The Fearless Organization (2018)How to make it safe for a team to tell the boss hard things: psychological safety.
Famous Experiments #7: Asch's linesPressure from peers, a close relative of Milgram in the same series.
Part 8

Sources

Every number in the article, the Facebook carousel and the captions comes from the studies below.

Milgram (1963)“Behavioral study of obedience”, Journal of Abnormal and Social Psychology 67(4), 371–378 · Figures used: 40 men aged 20–50, paid $4.50; 30 switches from 15V to 450V; 26/40 (65%) reached 450V; nobody stopped before 300V, 5 stopped at 300V; 14 Yale students predicted 1.2% on average; the four prods
Baumrind (1964)“Some thoughts on ethics of research: after reading Milgram's ‘Behavioral study of obedience’”, American Psychologist 19(6), 421–423 · Figures used: ethical critique (no figures)
Milgram (1964)“Issues in the study of obedience: a reply to Baumrind”, American Psychologist 19(11), 848–852 · Figures used: 84% glad to have taken part
Milgram (1974)book Obedience to Authority: An Experimental View, Harper & Row · Figures used: the variations; the “agentic state” concept
Burger (2009)“Replicating Milgram: would people still obey today?”, American Psychologist 64(1), 1–11 · Figures used: 70 people (29 men, 41 women), stopped at 150V; 70% continued past 150V against 82.5% for Milgram; after seeing a model refuse, 63% still continued; no gender difference
Burger, Girgis and Manning (2011)“In their own words: explaining obedience to authority through an examination of participants' comments”, Social Psychological and Personality Science · Figures used: nobody continued after the fourth prod
Reicher, Haslam and Smith (2012)“Working toward the experimenter: reconceptualizing obedience within the Milgram paradigm as identification-based followership”, Perspectives on Psychological Science 7(4), 315–324 · Figures used: 32 psychologists and 96 students rated the baseline and 15 variations; identification with the experimenter predicted obedience
Haslam and Reicher (2012)“Contesting the ‘nature’ of conformity: what Milgram and Zimbardo's studies really show”, PLoS Biology 10(11), e1001426 · Figures used: the “engaged followership” reading (no new figures)
Perry (2013)book Behind the Shock Machine: The Untold Story of the Notorious Milgram Psychology Experiments, The New Press · Figures used: the experimenter departed from the script, one woman was prodded 26 times; incomplete debriefing (the 26 figure as reported by the Boston Globe, 28 September 2013)
Haslam, Loughnan and Perry (2014)“Meta-Milgram: an empirical synthesis of the obedience experiments”, PLoS ONE 9(4), e93927 · Figures used: 23 conditions, 780 people; 21 conditions analysed, 740 people, average 43.6% reached 450V; per-condition rates (92.5%, 65%, 62.5%, 47.5%, 40%, 30%, 22.5%, 10%, 2.5%)
Doliński et al. (2017)“Would you deliver an electric shock in 2015? Obedience in the experimental paradigm developed by Stanley Milgram in the 50 years following the original studies”, Social Psychological and Personality Science 8(8), 927–933 · Figures used: Poland, 90% reached the highest button (150V)
Perry, Brannigan, Wanner and Stam (2020)“Credibility and incredulity in Milgram's obedience experiments: a reanalysis of an unpublished test”, Social Psychology Quarterly 83(1), 88–106 · Figures used: 656 questionnaires; those who believed were about 2.5 times more likely to stop